All patient information and medical records are strictly confidential and are only available to authorized members of staff.
Please book for your referral letters prior to visiting the specialist. Referral letters cannot be back-dated or issued over the telephone.
Please book an appointment for your test results. Test results cannot be given over the telephone. Test results will only be given to the patient and not to other family members.
A doctor is available during clinic hours for emergency advice. Our staff will assist you with your enquiries.
Medical certificates are legal documents which cannot be issued retrospectively or without seeing the doctor. Please book an appointment to obtain your medical certificate.
There is a $15 fee for repeat scripts provided outside a consultation and $20 for mailed scripts. In most cases a repeat script will not be given unless you have visited the practice in the last 3 months. An appointment is always required for Authority Scripts.
We have a reminder system and we do send patients reminders regarding vital health services. If you wish to opt out of this system, please notify reception.
Complaints or Suggestions
Please feel free to talk to your Doctor or the Practice Manager if you have any complaints or suggestions.
Our practice is a non smoking facility